EasyWebshop

Automatic emails to customers

Mail customer You can customize the automatic emails that are sent to your customers.

Customizing automatic emails

If Automatic emails is not displayed in the menu, first adjust the user level to Advanced, at Settings > User experience level.

KeywordResultTo be used with
[CUSTOMER_TITLE]Formal title: Dear Mr./Ms. [lastname],Orders, Contact form, Reviews
[CUSTOMER_FIRSTNAME]Customer first nameOrders, Contact form, Reviews
[CUSTOMER_LASTNAME]Customer last nameOrders, Contact form, Reviews
[ORDER_CODE]Unique order codeOrders, Reviews
[ORDER_REFERENCE]Your reference (if set)Orders
[ORDER_PAYMENTURL]The URL for online paymentOrders
[ORDER_DESCRIPTION]Customer data and commentsOrders
[REVIEW_INVITATION_URL]Invitation link for writing a reviewReviews

An example:

Dear [CUSTOMER_FIRSTNAME]

The status of your order at All4You.be has changed. The new status of the order is :
Order received
Your order has been given the following reference:
[ORDER_REFERENCE]

You can find all the details of your order in your account at:
http://www.all4you.be

The details of your order are:
[ORDER_DESCRIPTION]

Always test yourself with a test order and check if the result is as desired.


Next page: Designing a beautiful layout >>>

Overview

Info

Documentation