EasyWebshop.com Newsfeed http://www.easywebshop.com Newsfeed from EasyWebshop.com. Information about software updates, tips for successful e-commerce. en EasyWebshop.com Newsfeed http://www.easywebshop.com/img/logos/easywebshop-200-whitebg.png http://www.easywebshop.com 144 144 You can now sell internationally in 20 languages http://www.easywebshop.com/news/486 Recently, we have added 4 new languages to EasyWebshop. We are the first webshop provider in the cloud that is available in 20 different languages. Business owners who want to sell internationally now have a much larger market range thanks to this update.

The 20 available languages are:

  • Chinese
  • Czech
  • Danish
  • Dutch
  • German
  • Greek
  • English
  • Finnish
  • French
  • Italian
  • Japanese
  • Korean
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Turkish

You can add these languages to your shop at Settings > Language & Currency. All the default texts and automatic emails are automatically available in your visitors' language. The automatic language detection ensures that your webshop is displayed in the correct language. Texts that you add yourself - like categories and products - you need to translate yourself. Therefore, only add languages that you will use.

The management interface for your webshop is also available in these languages. You can change the language using the globe icon at the top right on our website.

Your webshop: now even faster

Nothing so annoying like a slow website! Therefore, we invest extensively in the speed of our customers' websites. Since our start in 2009, we have made continuous optimizations to improve speed. We do this through caching and optimizing the structure of our designs.

We are very proud with the results: loading times under a second and super fast rendering on mobile devices. Even with a slow mobile internet connection, your customers can still navigate comfortably in your webshop. The management interface of your webshop also loads smoothly: this makes adding products and customizing data a lot more pleasant without losing time.

In addition to comfort, a fast webshop also has another positive effect: search engines appreciate faster websites and give them a higher ranking in their results. With a webshop from EasyWebshop, you always have that extra advantage!

New apps

Custom development can be expensive. Therefore, EasyWebshop has a built-in app platform: this allows you to easily and cost effectively connect your shop with external parties.


Stripe is a payment service provider. We remember the bad old days: reams of paperwork, surprise fees, and confusing PCI compliance procedures. Stripe is engineered to let you start accepting payments in less than 10 minutes.


Tox is a chat application that allows you to communicate in a secure way for free. It allows you to receive notifications of your orders, contacts, live chat and visitor analysis.

Apps

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Sun, 29 Oct 2017 13:00:00 +0100 http://www.easywebshop.com/news/486
New designs and improved SEO http://www.easywebshop.com/news/462 We hope that you have had a pleasant and relaxing summer vacation. During the months of October to May, webshops get their most sales. This is why now is the best time to make improvements to your webshop.

Our surveys have shown that our customers are mainly looking for marketing tools and new designs. We focused on this for the latest updates.

Test the SEO of your webshop

Our improved search engine optimization (SEO) checks your webshop on key SEO points and gives you a total score. For each test, you can make improvements if needed.

EasyWebshop has been strongly committed to SEO since the start, and we have always improved the optimizations. A good SEO is a combination of a technically optimized webshop and quality content. Thanks to our many years of experience, your webshop has a major advantage over the competition.

Start SEO test

Inserting photos

We keep our designs simple. Thanks to this concept, the layout of the website is not in the spotlight, but your products and photos are. After all, the purpose of the webshop is to sell your products.

But how do you get great photos? Almost all the images you can find online are copyrighted, so you can not use them freely. This is why we implemented the photo finder: for only €0.95 you can download a legitimate photo and insert it on your categories, products, and on your information pages.

To use this new feature: click Insert image when editing a page. We recommend using the smallest format for the web: these images have faster load times and are displayed better on smartphones.

CMS

New templates

VitalityCarefree

Step by step we are adding new designs. Recently, we added two new designs Carefree and Vitality. Both are mobile-friendly, search engine friendly and optimized for super fast loading times.

Tip: after updating your layout, the colors and your logo may not be displayed correctly. You can upload a logo of any size, but make sure that it fits into the design. Confirm on both the PC and the smartphone that your website looks great.

Layout management

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Wed, 04 Oct 2017 15:30:00 +0100 http://www.easywebshop.com/news/462
New apps, new interfaces http://www.easywebshop.com/news/452 In our previous newsletter, you could vote for the updates. Hereby, we report the results.

Vote results

First and foremost, we'd like to thank all of our customers who voted. The response was fantastic, we really appreciate the feedback we've received!

A vast majority voted for the Make EasyWebshop easier update. Conclusion: most customers prefer user-friendliness over adding new features. The past months, we have been busy renewing the interfaces and making our support system more user-friendly.

Following user-friendliness, the new templates and the POS (Point Of Sale) update received a large number of votes. We'll deal with this soon as well.

It's still possible to vote: the updates with the highest number of votes receive priority.

Update list

Update: new interface for web designers

More and more online retailers fit their online shop with a customized design. To make it easier for web designers to adjust a layout, we've created a new interface with code editor.

Are you interested in a customized layout? EasyWebshop doesn't offer customization itself, but we can get you in contact with experienced web designers.

Examples Customized web design

New apps

Custom development can be expensive. Therefore, EasyWebshop has a built-in app platform: this allows you to easily and cost effectively connect your shop with external parties.

The newly added apps can be used for free in our Professional and Business versions.


Koongo is a Feed and Affiliate Marketing Tool that allows to connect your e-store to 500+ product aggregators, affiliate networks and selling channels world-wide. This app allows you to easily connect with Bol.com, Ebay, Google and Storesquare.


MyParcel is an online shipping platform. Whether you send 50 packages per day or per year and send them to Belgium or Brazil: MyParcel saves you time ánd money.


Pay.be is an innovative payment service provider with attractive prices. EasyWebshop customers receive the following benefits: Bancontact: €0,16 + 1%, Visa/MasterCard: €0,16 + 1,30%, iDEAL: €0,20. Customers who register before December 31, 2017 will not have to pay for monthly subscription fees permanently.

Apps

Summer tips

The summer months are ahead of us: holidays, cozy terraces and warm summer evenings are waiting for us. Many online retailers take a vacation to relax. You probably also.

If you don't process orders temporarily, mention this in your online shop, on the order pages and in the order emails. We discourage you to close the shop: this has a negative influence on search results.

Don't forget to renew your shop in time if you're going on holidays: we automatically send reminders 30 days before the expiration date. At Dashboard > My online shops you can find the number of remaining days.

And for those who can't resist to log on from their holiday destination: EasyWebshop is mobile friendly which allows you to manage your shop on a tablet or phone.

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Wed, 28 Jun 2017 11:00:00 +0100 http://www.easywebshop.com/news/452
Democracy @ EasyWebshop: choose your update http://www.easywebshop.com/news/429 We receive suggestions from our customers through our update list on a daily basis. The updates with the most votes are given priority for implementation. We are about to implement five big updates: you decide in which order.

Usability improvements

Usability and efficiency are top priority at EasyWebshop. Over the past few months, we have updated the interfaces for e-mail management, domain name management, layout management, shipping costs management, and category management.


If you choose this update, we will continue with updating the product management, page management, and payment options management.

Voting for more ease of use

Symcalia update (reservation system)

In 2011, Symcalia was implemented in EasyWebshop: a calendar system that made it possible to schedule reservations for wellness centers, B&Bs, workshops, and equipment rental. Unfortunately, Symcalia was not a great success: it was too extensive; connecting a calendar to a product was a complicated process.


However, we want to revive Symcalia with a version 2.0: an easy-to-use calendar system that enables you to make reservations for products and services.

Vote for Symcalia

POS system update

In 2014, we launched our own POS system as an addition to the webshop software. Unlike Symcalia, this was an instant hit: our customers massively started using it.


We want to update the POS system with a new interface, better discount integration, better search capabilities, and support for barcode scanners.

Vote for the POS system

Live chat update

Your visitors can send a message in real time from your website with the chat feature. This update will ensure that you can communicate more quickly and efficiently with your customers using your smartphone.


Vote for live chat

New layouts

All of our current layouts (also called designs, templates or themes) have been made mobile-friendly. We are expanding our offerings step by step so you can personalize your webshop even better.


The new layouts will have the same style as the current ones:

  • User-friendly and intuitive to navigate
  • Optimal display on both laptop and mobile
  • Quick loading times, also with slow internet connections
  • HTTPS security for each page
  • Without pop-ups and unnecessary bells and whistles

Vote for new layouts

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Wed, 05 Apr 2017 11:00:00 +0100 http://www.easywebshop.com/news/429
Update: Multishop functionality in EasyWebshop http://www.easywebshop.com/news/417 Entrepreneurs are often engaged in a variety of projects. In order to organize the administration of several webshops neatly, EasyWebshop has added Multishop functionality.

The principle is simple: there is a page where you can manage all your shops. You can find this at Dashboard > My shops.

Multishop example

You start five online shops and after one year you make an evaluation. Three shops have become successful, the other two are not doing so well. You replace them with two new shops.

EasyWebshop offers flexibility to quickly start and stop online shops, without binding contracts and without high costs. This allows you to experiment and try out new ideas without risks.


Multishop

My shops

Multishop replaces Tell-A-Friend

Multishop is going to replace the Tell-A-Friend program. Right now you can still use both.

On February 28, 2017, Tell-A-Friend will be discontinued. If you wish to benefit from the discounts, you still have a few weeks to do so.

Webshop security and privacy

We see that more and more merchants have to deal with spam, viruses, data theft and online fraud. An unfortunate trend!

We do everything we can to make your online shop as secure as possible: recently we improved the spam protection, and we added SSL certificates and Two-factor authentication. However, we get the best results when we work together with our customers and when they are well informed. In order to better protect you against cyber attacks, we have made a documentation page with tips for online merchants.


Spam

Security and privacy tips

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Wed, 01 Feb 2017 12:30:00 +0100 http://www.easywebshop.com/news/417
Shops receive a facelift http://www.easywebshop.com/news/407 For the past months, we've worked hard to modernize and visually improve our shops. We want to thank our customers for the many suggestions we've received. The updates can have an impact on the design of your shop.

New, mobile-friendly templates

Two new templates Soft Touch and Soft Link have been added. The old templates that weren't mobile-friendly have been removed. If you used one of the older templates, we recommend you switch to one of the new templates as soon as possible. The old templates will not be maintained, and will be removed in the future.

Soft TouchSoft Link

Choose your template

New slideshow

The new slideshow takes in the full width of the page, and now supports large images. In case you still use smaller images, these might now show blurrier than before. We recommend uploading pictures that are at least 1200 pixels wide.

Slideshow

Slideshow setup

Flexible product lists

The new product lists ensure a better integration in search engines, and are further optimized for display on tablets and smartphones. To do this, the structure of the product lists has been modified; you might have to do your own modifications in case you use personalized CSS. You can also deactivate the CSS module at Settings > Layout > Designer > CSS.

Product list

Extendable shopping cart

The shopping cart has become more user-friendly, and your customers no longer need to leave the page to view their shopping cart. In combination with the shopping gallery with swipe function, the shopping experience has become even smoother for your customers.

Shopping cart

New fonts

New fonts have improved the display of your texts. We recommend sticking to a single font; websites with multiple fonts can come across as busy and unprofessional.

Fonts

Font setup

Language and currency settings

Menus for selecting language and currency have been simplified, and the language flags have been removed. The reason for this is that not every language corresponds to one flag.

Language choice

Send us your suggestions!

Do you have any questions on the update, or is the display of your website incorrect? Contact us; we would love to be of assistance!

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Sat, 10 Dec 2016 00:00:00 +0100 http://www.easywebshop.com/news/407
Free SSL/HTTPS certificates for all online shops http://www.easywebshop.com/news/383 During the summer months, we have provided all shops with a security certificate. This ensures that your visitors will see the security lock icon when they visit your shop. If you have a domain name, it now starts with HTTPS. Web shops without domain names (using the easywebshop.com address) will use EasyWebshop's security certificate.

The HTTP version of your shop will be automatically redirected to the HTTPS version, so the connection is always secured.

Secured connection for online shops is essential

Security and data protection are increasingly important on the Internet. Websites with a security certificate process communication through encryption methods.

SSL certificates

* New HTTPS web address, the S stands for Secure
* Blue or green address bar, with security lock icon SSL
* Better privacy and protection for your customers
* Your online shop receives more trust
* Google prefers secured web sites

A+ certificate

Independent security tests award our online shops an A+, the highest rating possible.

A+

Technical facts

Our goal is to make shop software simple, hence the name EasyWebshop. That is why this update has been performed for you "under water". We take care of the technical side so you can focus 100% on your business.

Nevertheless, we consider it important that merchants are aware of online security and privacy. Therefore, we offer a word on security certificates.

TLS stands for Transport Layer Security and is the successor to SSL, Secure Socket Layer. HTTPS stands for Hyper Text Transfer Protocol Secure. A security certificate provides the following safeguards:

  • Protection against the interception of communications
  • Protection from data alterations during communication
  • Guarantees the authenticity of the website

Let's encrypt

Thanks to the TLS certificates from Let's Encrypt, we can offer this update for free and on a large scale. Previously, EasyWebshop's certificate was used. Now all shops have their own certificate.

If you have any questions about your shop or its security, you may contact support as usual. We will do our best to answer your question as quickly as possible.

Webshop training

Webshopcursus

Would you like to learn more about EasyWebshop and how to run a webshop? We regularly organize training sessions to familiarize our customers with search engine optimization, social media, payment solutions, logistics and much more.

You can now vote on where our next webshop training will be held, in Belgium or the Netherlands:

Vote now

Inscriptions will be opened next week.

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Mon, 05 Sep 2016 10:00:00 +0100 http://www.easywebshop.com/news/383
Receiving payments no longer need to be expensive http://www.easywebshop.com/news/371 Good news for our customers: accepting payments is now easier and more affordable than ever. Thanks to our partnership with Mollie, we can offer our customers the following benefits:

Attractive pricing, without setup fees or monthly fees.
All European payment methods are accepted.
Fast and helpful customer support.

Setting payment methods

You can check the boxes for the payment methods you'd like to accept, or simply use the default settings, and click on Save. A Mollie account will then automatically be created for you, and the payment options will be connected for you. You will receive an email from Mollie asking you to activate your account. If you already have a Mollie account, you can connect it to your EasyWebshop account to access the special pricing that we're able to offer as your reseller.

Pricing per payment method (for EasyWebshop customers only)

Bank transfers via EasyWebshop€0.00
Bitcoin bia Blockchain€0.00
BanContact / MisterCash via Mollie€0.18 + 1.30%
iDEAL via Mollie€0.23
Sofortbanking via Mollie€0.25 + 0.9%
PayPal via PayPal€0.35 + 3.4%

Visa / MasterCard via Mollie€0.18 + 1.6%

You can adjust the fees you want charge for various payment methods in the Advanced tab. Be sure to offer your customers at least one payment method that is free of additional fees.

Please don't forget to activate your Mollie account and your Mollie payment methods. If your account hasn't been activated, you won't be able to accept payments! This feature is available to our Professional and Business customers.

It's now easier to accept Bitcoin payments

Bitcoin is gaining popularity as a payment method and offers web retailers many advantages. Bitcoin is a worldwide network which means no issues with exchange rates between various local currencies, and no banking fees between different countries.

The value of 1 Bitcoin is now more than €500 and transaction volume has increased to over 200,000 transactions daily. Payments are usually confirmed within 20 minutes with minimal transaction fees, on average BTC 0.0001 or €0.05.

The way payments work is also uniquely simple. After placing an order, your customer is sent a payment link and a QR code that unlocks their Bitcoin wallet and allows them to confirm the payment.

As a web retailer, there are 3 ways you can accept Bitcoin payments:

Bitcoin using Mollie

Mollie can be automatically linked and accept Bitcoin payments on your behalf. The transaction fee is €0.25 per payment. Payments will be transferred to your bank account in euros. This is the easiest method, but you won't have direct access to the Bitcoins. As soon as payment is confirmed, the order's status is automatically updated.

You can set Mollie by going to Settings > Payment Options.

Bitcoin using Blockchain

Blockchain is a free online wallet that you can use to easily manage your Bitcoins. Payments from your customers are sent directly to your wallet, and are instantly available. As soon as payment is confirmed, the order's status is automatically updated.

You can set Blockchain by going to Settings > Apps > Blockchain.

Bitcoin using your wallet

If you already have a wallet on your computer or smartphone, you can enter your Bitcoin address at Settings > Payment Options > Advanced > Bitcoin. Your customers will be shown your Bitcoin address after placing their order. Once a payment has been confirmed, the order status will not be automatically updated; if you use this method, you will need to manually check if you've received the payment. For privacy reasons, we don't recommend using this method: it's better to use a new Bitcoin address for every transaction. This prevents previous transactions from being linked to each other.

AdvantagesDisadvantages
MollieEasy, automatic status updatesTransaction fees, exchange to euro
BlockchainEasy, free, automatic status updates
Own walletFull controlPrivacy, no automatic status updates

Comparing payment providers

The world of online payments is complex and extensive. Which is why we've compiled a thorough comparison for our customers. Our comparison shows that new players generally offer better pricing. In addition, European providers are usually cheaper and support a wider range of payment methods.

View the comparison

The list is only available in English: this allows us to quickly add updates without involving translators.

EasyWebshop gives you the freedom of picking your preferred payment provider(s). Our system is integrated with the most important European payment providers. You can even choose a specific payment provider for each payment method. Which means that combinations such as Mollie, Blockchain and PayPal are possible. In addition, new payment providers can also be integrated using our app platform.

Webshop training

Webshopcursus

Would you like to learn more about EasyWebshop and how to run a webshop? We regularly organize training sessions to familiarize our customers with search engine optimization, social media, payment solutions, logistics and much more.

You can now vote on where our next webshop training will be held, in Belgium or the Netherlands:

Please vote

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Wed, 10 Aug 2016 11:00:00 +0100 http://www.easywebshop.com/news/371
Important update mailservers http://www.easywebshop.com/news/363 In the past month, we have improved our infrastructure and worked on making email management more user-friendly. Upcoming weekend we will switch to new mail servers. Our old server will be shut down at the end of June.

What's new?

Creating mailboxes in the Basic and Professional versions
Up to 100 mailboxes and forwards per shop
Add mailbox space up to 10GB
User-friendly interface for configuring email
Improved password security
Improved spamfilters
Vacation and Out of Office notification messages
Forward email to multiple addresses
Improved hardware: fast SSD storage
Responsive webmail: optimized interfaces for smartphones and tablets

If you do not have a mailbox yet or if you only use email forwarding, you can simply create a new mailbox. We will implement the update step by step during the coming weeks, to make sure that we will not be overwhelmed by new requests. This means that you will have to wait some time before you will be able to create a mailbox. Thank you for your understanding.

Create a new mailbox

Why was this update necessary?

Our mail servers needed to be replaced: they were running since 2010. The new mail servers will be able to manage the growing number of users and are better secured against spammers.

How can I avoid unwanted email?

  • Check your PC for viruses and spyware
  • Alternatively, you could use a Mac or Linux operating system: these are less liable to get infected by viruses
  • Never publish your email address on a website
  • Choose a password that is hard to guess: this ensures your mailbox will not get hacked
  • Never open spam mails and never reply to them

What if I have questions?

We have expanded our documentation with a step-by-step guide for setting up your mailbox. Additionally, you can still reach us by sending a support ticket: we will also be available on Sundays.

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Fri, 03 Jun 2016 16:00:00 +0100 http://www.easywebshop.com/news/363
7 Years EasyWebshop: winning formula! http://www.easywebshop.com/news/354 Layout update: new templates

In our previous newsletter we announced the layout update and the new layout editor. This time we've brought you two new templates: Streamlined and Streamlined Wide.

Both have a sleek and modern design. Naturally, they are optimized for search engines and to be mobile-friendly.

You start with a relatively simple base, to which you can add elements. However, we recommend that you keep it simple and use a limited color palette. Crowded websites do not suggest professionalism!

Layout editor

Simplified domain name management

Registering domain names is now easier and more complete than before. At Settings > Domain names, you will find a summary list of all your domain names.

Here you can easily register additional domain names. For example, you can register the .com, .co.uk and .eu versions of your domain name.

Do you have any domain names with a different registrar which you don't wish to transfer? Now you can connect external domain names to your shop. This way, the new gTLDs such as .amsterdam, .brussels, .flowers, or .jewelry can be used. This service is free; the domain names must of course be owned by you.

Domain names

Automation: synchronizing inventory

OfficeLink is an application that makes it easy to connect with external parties. It presents the data from your shop in an open format in such a way that other applications can easily import it through an automated process. OfficeLink acts as a "bridge" or "link" between EasyWebshop and another party.

With OfficeLink, you can keep your cash register, inventory, accounting, and billing synchronized. Find it among the Apps.

Apps

7 Years EasyWebshop: winning formula!

This month we're celebrating our 7th birthday. We started with the intention to create a simple webshop platform for entrepreneurs, who generally do not have time to learn complex software programs.

We have grown every year, and we expect 2016 to be a record year again. Qualitative webshop software that works well, attractive prices and excellent customer service have undoubtedly been the key to this success.

Word of mouth seems to work well for us and ensures a stable growth. As an EasyWebshop customer, you don't pay for wasteful marketing campaigns. Instead, we are investing in new features, user friendliness and service. Our marketing budget for the first quarter of 2016 was €0.00!

We would like to thank all our customers who have contributed to this success!

Spam emails

Lately, we have unfortunately seen an increase in the number of spam emails and viruses. As a matter of principle, we never remove our customers\' emails, even if they are classified as spam. Instead, they are automatically moved to the junk mail folder (spam folder).

Some tips to avoid viruses:

  • do not open attachments (Never open: .doc, .docx, .exe or .zip)
  • use a secure, up-to-date browser (Chrome, Chromium, Firefox, Pale Moon, ...)
  • if possible, use an alternative to Windows (Linux or Mac tend to be more secure)

Which updates can you expect in the next months?

  • Layout updates
  • Server network expansion
  • Chat function update
  • Integration of new payment providers
  • New apps
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Mon, 11 Apr 2016 12:00:00 +0100 http://www.easywebshop.com/news/354